Careers

The work environment is fast-paced, entrepreneurial and high-energy. As a performance driven individual, you will be surrounded by people who are passionate about what they do.

NOVADAQ develops, manufactures and markets SPY Fluorescence imaging technologies for use in surgical suites and outpatient clinics to facilitate improved clinical outcomes. These technologies are used by a variety of surgical specialties including cardiac, plastic/reconstructive surgery, gastrointestinal, and thoracic surgery and in outpatient wound care. NOVADAQ offers a unique working environment that fosters individual growth and rewards performance.

To apply, please email your resume to careers@novadaq.com. Please list the position you are applying for in the subject line.

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NOVADAQ is hiring! As a member of the software development team, the Software Front-end Developer is responsible for undertaking all aspects of software development necessary for delivering novel and high quality software that will add clinical and/or business value to Novadaq’s software product offerings, while primarily focusing on front-end development. The successful candidate needs to be a skilled communicator, who is able to work closely and collaboratively on a dynamic team.

Novadaq are committed to the career development of our team and make a focused effort to guide employees in regards to potential training opportunities. We provide mentoring in order to help individuals thrive and realise their potential. Come build your career at Novadaq!

Position Objective

As a member of the software development team, under the leadership of the Software Team Lead, the Software Front-end Developer is responsible for undertaking all aspects of software development necessary for delivering novel and high quality software that will add clinical and/or business value to Novadaq’s software product offerings, while primarily focusing on front-end development.

Nature and Scope of Position:

Key objective of this position is to design, document, and develop software solutions for Novadaq products through application of the following responsibilities and constraints:

  • Collaborate with user experience (UX) designers to define enhanced and intuitive user experiences
  • Prototype UI workflows and iterate through designs based on stakeholder feedback
  • Implement software graphical user interfaces (GUIs) through application of modern technologies
  • Improve existing GUIs to conform to industry defined best practices
  • Advocate for new technologies, paradigms, and best practices
  • Assume responsibility for any stage of the Software Development Lifecycle on assigned projects, as necessary
  • Collaborate with internal stakeholders to define business and customer needs, derive requirements from those needs, and refine them into measurable specifications
  • Communicate to internal stakeholders any progress, project status, and remaining efforts required
  • Participate in design reviews and risk management reviews
  • Develop a cutting-edge skillset through continuous improvement
  • Supervise and mentor junior developers, as necessary
  • Perform all work in accordance with Novadaq’s Standard Operating Procedures
  • Other duties and responsibilities as assigned

Education and Experience Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Degree in Computer Science or Software Engineering, with emphasis on front-end development, or equivalent experience/demonstrated capability
  • A minimum of 2 years of experience in a Front-end Software Developer type role
  • A high proficiency in some aspects of front-end development
  • A high proficiency in fundamentals of graphical user interface (GUI) and/or user experience (UX) design
  • A proficiency in Windows Presentation Foundation (WPF) or Silverlight
  • A proficiency in C# development tool chain
  • A proficiency with one or more user interface (UI) prototyping tools
  • A proficiency with the full software development life cycle
  • Experience with Qt is an asset
  • Experience with C++ development tool chain is an asset
  • Experience with cloud computing and/or SaaS is an asset
  • Experience with other aspects of software development is an asset
  • Work experience within a structured product development process environment (such as ISO 9001, ISO 13485, etc.) is an asset
  • Excellent communication skills and strong presentation skills are mandatory
  • Ability to collaborate and work with a dynamic and diverse workforce. Excellent team player
  • Ability to troubleshoot, innovate, be creative. Must be highly detail oriented

Location

Burnaby, British Columbia

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Position Objective:

The Senior Quality Associate will be a key member of Novadaq’s Quality Assurance team. This exciting and challenging role provides advanced support and guidance in the maintenance and improvement of the company’s quality management system. This is an opportunity to work in a challenging and rewarding environment, and to make a significant and direct contribution to the development and to the manufacturing of innovative medical devices.

The successful candidate needs to be a skilled communicator, who is able to work closely with engineering, production, regulatory and marketing colleagues to help ensure that company quality objectives are achieved.

Novadaq is committed to the career development of our team and we make a focused effort to guide employees in regards to potential training opportunities. We provide mentoring in order to help individuals thrive and realise their potential. Come build your career at Novadaq!

Nature and Scope of Position:

  • Identify and lead the resolution of manufacturing quality and product release issues.
  • Drive the investigation and close out of CAPAs and Quality Problem Reports.
  • Working with the Quality Manager, provide leadership in the Internal and Supplier audits program.
  • Perform trend analysis of quality event data and other key performance indicators, and recommend corrective and preventive actions and opportunities for improvement.
  • Serve as a Quality representative on cross-functional and multi-site teams, including participating in design reviews, design transfers, and change control activities.
  • Provide guidance to product development teams to ensure appropriate development and adherence to product quality plans.
  • Review and approve Product Specifications and Design History artifacts, and monitor completion of post implementation tasks to close out engineering changes.
  • Lead other Quality System activities such as Quality Management Review preparation.
  • Provide advanced support during Notified Body audits and other regulatory inspections.
  • Support the implementation of a Project Lifecycle Management (PLM) system.
  • Creation of Quality Agreements with critical suppliers ensuring all regulatory requirements are met.
  • Ability to coach/mentor other Quality Associates.
  • Other duties as assigned.

Education and Experience Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree in an Engineering or Science discipline, or equivalent experience/education.
  • A minimum of 5 years’ experience in Quality Assurance for a medical device organization, or similar industry.
  • Experience at a senior level in developing and maintaining quality systems compliant with ISO 13485 and FDA QSR requirements.
  • A minimum of 5 years of experience in a manufacturing facility/controlled environment.
  • Outstanding documentation skills and attention to detail.
  • Self-managed and self-motivated, with demonstrated personnel management skills.
  • Strong analytical skills and excellent verbal and written communications skills.
  • Diverse regulatory experience would be an asset.
  • Experience with PLM systems, such as Agile PLM, would be an asset.
  • Ability to effectively work independently and as part of a team.
  • Ability to promote/serve as an ambassador to the Quality System.
  • Ability to travel both domestically and internationally.

Location:

Burnaby, British Columbia

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Position Objective:

Performs optical, electronic and mechanical assembly operations, tests components, sub-assemblies, and finished product. Documents failure modes, and initiates NCMR’s when required.

Nature and Scope of Position:

  • Builds product following the work order, BOM and assembly instructions to ensure consistent processes and quality of assembly
  • Responsible for the quality of product build, for filling the required information in the travellers and for recording batch and serial numbers of serialized components
  • Tests sub-assemblies and final assemblies as required to specified quality standards
  • Upon completion of training meets or exceeds established assembly cycle times
  • As part of the production team participates in new product introductions, supports NPI process and assists with prototype building and testing
  • Participates in inventory counts and maintains stock room well organized
  • Maintains a safe & tidy work area and contributes to the cleanliness and safety of the full production area, participates in the implementation and contributes to continuous improvement of 5S initiative
  • Provides relief for shipping/receiving when required
  • Other duties as assigned

Education and Experience Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work unsupervised in a fast paced production environment
  • Attention to detail and expertise in electro-mechanical and optical assembly techniques
  • Manual dexterity with small components and the ability to perform repetitive operations with consistency
  • Organized and disciplined management of multiple time sensitive tasks with ability to manage multiple activities on a scheduled project basis
  • Excellent hands on troubleshooting skill combined with knowledge of GMP for Medical Devices and quality control principles
  • Experience with metrology, meters and hand held measurement equipment
  • Production operations for electro-mechanical and optical assemblies including at least 4 years of experience in a production assembly environment
  • Requires excellent communications skills and the ability to work with minimum supervision
  • Good verbal and written communication skills

Location:

Burnaby, British Columbia

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Position Objective

Ensure NOVADAQ customers are able to use appropriate coding and documentation to achieve coverage and reimbursement. Ensure feedback to NOVADAQ from customer sites regarding reimbursement experience.

Nature and Scope of Position

  • Communicate the reimbursement and economic value messaging for NOVADAQ products by providing health economic and reimbursement support for customers
  • Gather data for health economic studies, collecting and distributing reimbursement information that describes coverage, coding, and payment
  • Communicate with customer administrative, billing and clinical personnel. Key internal customers may include product teams, clinical, operations, regulatory affairs and marketing, sales Collaborate with sales team to present
  • Prepare case studies, technology descriptions, template letters of medical necessity and coverage introduction materials
  • May perform coding and coverage research using available resources including payer websites, coding resources and manuals, AMA, CMS, customer experience and external experts
  • Build relationships in key markets with physicians and billers to ensure access and to develop demonstrations of best practices for coding/coverage
  • Other duties as assigned

Education and Experience Requirements

The successful candidate will have excellent knowledge of medical procedure billing and documentation requirements:

  • Bachelor’s Degree or equivalent combination of education and applicable job experience. 1 years’ plus experience in medical billing preferred
  • Accounting experience an asset
  • Excellent knowledge of medical procedure billing and documentation requirements
  • Good written communication skills
  • Understanding of all data required on a Health Care Financing Administration (HCFA) 1500 billing form
  • Knowledge of billing codes and modifiers assigned by the Centers for Medicare and Medicaid Services (CMS)
  • Ability to understand Explanation of Benefits provided by heath care providers
  • Strong written communication skills
  • Demonstrated ability to effectively communicate over the phone with customers and insurance companies to resolve clear-cut issues and answer questions according to department protocols and requirements
  • Ability to make effective decisions independently and to work in a fast-paced matrix environment with minimal supervision. Able to work effectively from a home office
  • Strong attention to detail
  • Ability to travel (20% percent of the time)

Location

West, Mid West, South East

NOVADAQ provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Position Objective:

The Regional Business Manager will play a critical role leading a team of Territory Sales Managers and Clinical Sales Specialists to meet or exceed capital sales and disposable sales goals of an assigned region. The Regional Business Manager is expected to lead the development, implementation and monitoring of strategic sales initiatives and programs to achieve business objectives through leadership and effective team management.

We are looking for candidates who want to take their careers to the next level of earning potential by managing a team of Territory Sales Managers and Clinical Sales Specialists selling a first in class, market disrupting fluorescence imaging technology. This opportunity proves 100% accountability for your region’s results and earning potential. NOVADAQ offers a unique working environment that fosters individual growth and rewards based performance. The work environment is fast paced, entrepreneurial and high energy.

Nature and Scope of Position:

  • Coach, develop and lead a team of highly skilled Territory Sales Managers and Clinical Sales Specialists to achieve revenue targets and business plan objectives for PINPOINT and LUNA Fluorescent Imaging Systems.
  • Effectively communicates with Territory Sales Manager, Clinical Sales Specialists and Director of Sales to formulate business plans, implement sales strategies and make recommendations on procedures pertaining to pricing, product acceptance, customer relations, and various marketing strategies.
  • Develops key opinion leaders and partners with high level hospital administrators to develop new business and expand existing business.
  • Actively participates in the negotiation process and leads team through the capital sale process to achieve and exceed revenue targets.
  • Ensures effective use of resources, contracting and price protection practices to maximize sales results.
  • Responsible for recruiting, interviewing and selection of qualified sales personnel.
  • Responsibly manage all regional administrative tasks, budgets, sales and expense reporting.
  • Participates in national and local sales exhibits and trade shows.

Education and Experience Requirements:

  • Minimum of 5 years selling experience with a proven track record in the medical device industry.
  • Previous management experience leading a team of sales professionals preferred.
  • Knowledge of hospital purchasing procedures, and/or capital sales preferred.
  • Excellent verbal, written, negotiation, presentation and communication skills required.
  • Must demonstrate sound judgment and decision making ability.
  • Demonstrated ability to lead a team of Territory Sales Managers and Clinical Sales Specialists through complexity and multi-task in a faced paced business environment.
  • Bachelors’ degree required.
  • Travel required.

Location(s):

New England

NOVADAQ provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Position Objective:

We are seeking an ambitious and dynamic Clinical Sales Specialist to promote NOVADAQ’s industry leading point of care imaging solutions to execute the company’s vision of enhancing the lives of patients and their caregivers.

The purpose of this position is to maximize utilization of installed PINPOINT & LUNA Fluorescent Imaging Systems in an assigned territory by working closely with Territory Sales Managers, Operating Room personnel, various surgeon specialties and hospital administrators.

We are looking for candidates who want to take their careers to the next level of earning potential by driving procedure volume of a first in class, market disrupting fluorescence imaging technology. This opportunity proves 100% accountability for your territory results and earnings. NOVADAQ Technologies Inc. offers a unique working environment that fosters individual growth and rewards based performance. The work environment is fast-paced, entrepreneurial and high energy.

Responsibilities Include:

  • Drive continuous expansion of PINPOINT & LUNA imaging system’s customer base in hospitals and wound care centers to achieve sales goals.
  • Partner with multiple Territory Sales Managers to pull through usage of installed PINPOINT & LUNA devices across multiple surgeon specialties.
  • Become a Novadaq expert across all imaging platforms, procedures, industry trends and competitive issues.
  • Drive sales of disposable kits, instruments and accessories within each account to new and existing users.
  • Responsibly manage all administrative tasks, budgets, sales reporting and expense reporting.
  • Regular activities include OR in servicing, formal/in-formal presentations, case proctoring and lead identification/follow up.

Education and Experience Requirements:

  • 3 or more years of selling experience with a proven track record. 2 or more years in healthcare related sales strongly preferred.
  • Knowledge of the Operating Room/wound care environment preferred.
  • Excellent clinical selling skills and ability to build credibility with surgeons and OR staff.
  • Demonstrated verbal, written, interpersonal, presentation and communication skills.
  • Ability to multi task and identify new opportunities.
  • Bachelors’ degree required.
  • Travel required depending upon territory coverage requirements (>50%).

Location(s):

Arkansas, Missouri, Montana/Wyoming, The Dakotas, Atlanta South, Orlando, Miami, Cincinnati, Maine/Vermont/New Hampshire, Lower Manhattan, Delaware Valley, Philadelphia, Baltimore West, Southern Virginia, Western Michigan, Idaho/Spokane, East Bay, San Diego/Hawaii, Nevada, Houston South.

NOVADAQ provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Position Objective:

We are seeking an ambitious and dynamic Territory Sales Manager to promote NOVADAQ’s industry leading point of care imaging solutions, and acellular dermal matrix products for reconstructive surgical applications, to execute the company’s vision of enhancing the lives of patients and their caregivers. The purpose of this position is to meet or exceed capital and disposable sales goals of an assigned territory by promoting and encouraging the use of our product line through professional sales techniques and long-term client relationships with numerous surgeon specialties, operating room personnel and high level hospital administrators. We are looking for candidates who want to take their careers to the next level of earning potential by selling a first in class, market disrupting fluorescence imaging technology, and acellular dermal matrix products for soft tissue repair in reconstructive procedures. This opportunity proves 100% accountability for your territory results and earnings. NOVADAQ offers a unique working environment that fosters individual growth and rewards based performance. The work environment is fast paced, entrepreneurial and high energy.

Nature and Scope of Position:

  • Sell SPY Elite, PINPOINT and LUNA fluorescence imaging systems to hospitals and wound care centers by effectively converting high potential sales leads
  • Drive disposable revenue and procedure volume in the operating room and/or outpatient environments
  • Sell DermACELL advanced decellularized dermis to hospitals and wound care centers for use in various reconstructive and wound healing applications
  • Achieve territory sales goals for capital equipment and disposables
  • Develop and execute business plans to achieve and exceed all sales objectives
  • Become a NOVADAQ expert across all imaging platforms, procedures, industry trends and competitive issues
  • Orientation, demonstration & proctoring of device use and effectiveness for Surgeons, OR staff and sales organization to support ongoing usage of NOVADAQ technology
  • Responsibly manage all administrative tasks, budgets, sales reporting and expense reporting

Education and Experience Requirements:

  • A minimum of 5 years of selling experience with a proven track record, including 2 or more years in medical device or hospital based pharmaceutical sales
  • Knowledge of the Operating Room environment, Value Analysis process and/or Capital Sales preferred
  • Excellent clinical selling skills and ability to build credibility with surgeons and hospital administrators
  • Demonstrated verbal, written, negotiation, interpersonal, presentation and communication skills
  • Ability to multi-task and navigate complex approval processes in today’s healthcare environment
  • Bachelors’ degree required
  • Some travel required depending upon territory boundaries

Location(s):

USA: Western Illinois, New Mexico, West Texas, The Dakotas, Savannah, Ft. Lauderdale, Miami, South Shore, Eastern NY, Outer Boroughs, Baltimore East, Northern Virginia, Cleveland, San Francisco

NOVADAQ provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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